STEPS TO PAY ELECTRICITY BILLS FOR PREPAID/POSTPAID METER ON POWERPLUG MOBILE APP

profile picture Dorcas Fregene

||

1 min read

Managing your electricity bills has never been easier with the PowerPlug mobile app. Whether you're using a prepaid or postpaid meter user, this step-by-step guide will walk you through the seamless process of paying your electricity bills effortlessly. 


  • Click on Pay Electricity from the home page.

  • Click on add new meter.

  • Select your meter type {Prepaid or Postpaid}

  •  Select your electricity provider from the drop down list: AEDC|BEDC|EEDC|PHED|JED|IBEDC|IKEDC| KAEDCO|KEDCO|EKEDC|YEDC

  • Enter the amount.

  • Proceed to select your preferred payment option.

Payment options include: 

  1. Pay with wallet

  2. Pay with bank transfer: To the virtual account number displayed.

  3. Pay with debit card

  • Your payment receipt is sent via your registered email, SMS and on PowerPlug mobile app (view receipt).

Fast, easy and reliable!

Leave a comment

Comments - 2

PowerPlug

replied to Ama Ngozi Josephine

Hello Ama Ngozi! Your payment receipt, including the token for your prepaid meter, will be sent to your registered email address and phone number after payment. You can also access it via SMS and on the PowerPlug mobile app (under "View Receipt").

13 December 2024

Ama Ngozi Josephine

So after all the payments, how do I generate or get my token tnx

05 December 2024

Related posts

image

Keeping a Positive Attitude In 2025

2 days ago
1 min read

2025 is here, and it’s the perfect time to adopt a positive attitude. Life is unpredictable, but how we react to challenges can make all the difference. A positive mindset doesn’t mean ignoring difficulties—it’s about finding hope and silver linings, even in tough times.

This year:

  1. Practice Gratitude – Reflect daily on what you’re thankful for.
  2. Set Realistic Goals – Break big goals into achievable steps.
  3. Surround Yourself with Positivity – Spend time with uplifting people.
  4. Embrace Challenges – See difficulties as growth opportunities.
  5. Recharge Regularly – Take time for self-care and relaxation.                                                                                                                                                                                                                                                                            When you approach life with optimism, it not only helps you thrive but also uplifts those around you. So, let’s start 2025 with a mindset that fuels resilience, hope, and joy—no matter what comes our way!
image

Connect Wth Loved Ones More Often

2 days ago
1 min read

As we dive into 2025, let’s make a commitment to spend more time with the people who matter most. Whether it’s family, friends, or a partner, these relationships are the foundation of our happiness. Life can get busy, but taking moments to share laughter, memories, and meaningful conversations strengthens the bonds that keep us grounded.

This year, let’s set aside time for those special connections—whether it’s a weekly family dinner, spontaneous meet-ups, or just checking in. These moments remind us to slow down, appreciate the present, and treasure what really matters. So, let’s put down the phones, step away from the screens, and reconnect in the most meaningful way possible. 

Quality time is truly the best gift we can give and receive!
image

The Power of Rest: Why Work-Life Balance is Essential

2 days ago
1 min read

In today’s fast-paced world, many of us are caught up in the hustle, believing more work means more success. However, the truth is that rest is just as important for your health, happiness, and productivity. A balanced lifestyle that prioritizes rest helps you avoid burnout, boosts creativity and improves mental and physical health.

Why Rest Matters:

  1. Boosts Mental Health: Regular rest helps reduce stress and prevents burnout, ensuring you're mentally sharp.
  2. Enhances Creativity: Taking breaks allows your brain to recharge, leading to fresh ideas and better focus.
  3. Improves Physical Health: Rest allows your body to recover and helps avoid health issues caused by overwork.
  4. Increases Productivity: Rest leads to better efficiency, enabling you to get more done in less time.

How to Find Balance:

  • Set Boundaries: Define work hours and stick to them.
  • Prioritize Rest: Make rest a non-negotiable part of your day.
  • Unplug: Disconnect from work during your downtime to truly recharge.
  • Engage in Hobbies: Pursue activities that bring you joy outside of work.

Incorporating rest into your routine isn’t just about slowing down—it’s about being your best self. So take time to pause, recharge, and thrive in both your work and personal life.
image

Common Prepaid Meter Error Codes and How to Resolve Them

7 days ago
3 min read

Prepaid meters are designed to make electricity consumption easier to manage, but occasionally, you may encounter error codes that can be frustrating. Below are some of the most common prepaid meter error codes and how to resolve them.

1. Error Code: E1 - Meter Tampering

What it Means: The meter has detected possible tampering or unauthorized access.

How to Resolve It:

  • Action: Contact your DisCo immediately to report the issue. A technician will be sent to check the meter for tampering and restore its functionality. Ensure the meter is not being tampered with to avoid fines or legal action.

2. Error Code: E2 - Low Voltage

What it Means: The voltage supply is too low for the meter to function properly.

How to Resolve It:

  • Action: This may be due to a low supply voltage in your area. Check with your electricity provider for assistance. It could also be a temporary issue, so give it some time before trying again.

3. Error Code: E3 - Meter Overload

What it Means: The meter has detected a higher-than-normal load, possibly caused by excessive power usage.

How to Resolve It:

  • Action: Turn off some appliances and check if the issue persists. If the overload continues, consult your DisCo for further inspection or assistance.

4. Error Code: E4 - Disconnection/Communication Error

What it Means: The meter cannot communicate with the central system due to a technical fault or disconnection.

How to Resolve It:

  • Action: Check for any physical issues with the meter, such as damaged wiring. If everything appears fine, contact your DisCo for support. The issue may require a technician’s visit to resolve.

5. Error Code: E5 - Credit Limit Exceeded

What it Means: The meter has reached its maximum credit limit, and additional units cannot be purchased.

How to Resolve It:

  • Action: Go to a vending point or use an online platform to purchase more units. Ensure your account balance has not been depleted and make a new payment.

6. Error Code: E6 - Invalid Token

What it Means: The token entered into the meter is incorrect or invalid.

How to Resolve It:

  • Action: Double-check the token you received from the vending point for accuracy. If you suspect a problem with the token, contact the vendor or your DisCo for a new token.

7. Error Code: E7 - Meter Synchronization Error

What it Means: The meter is out of sync with the central system, possibly due to a power outage or data loss.

How to Resolve It:

  • Action: Turn off the meter, wait for a few minutes, and then turn it back on. If the error persists, contact your DisCo to reset or synchronize the meter remotely.

8. Error Code: E8 - Meter Malfunction

What it Means: The meter is experiencing an internal malfunction.

How to Resolve It:

  • Action: If the meter has stopped working entirely, report the issue to your DisCo for inspection and potential replacement.

Tips for Avoiding Prepaid Meter Errors:

  • Regularly check the condition of your meter.

  • Avoid overloading the meter by using too many high-power appliances simultaneously.

  • Ensure your meter is installed correctly and properly maintained.

By understanding and addressing these common error codes promptly, you can ensure that your prepaid meter continues to work smoothly, providing you with uninterrupted electricity service.
image

How to Avoid Running Out of Prepaid Units

8 days ago
2 min read

We’ve all been there—sitting in the dark or suddenly realizing that our prepaid meter is running low. The frustration of scrambling to buy units when you need them most is real. But with a bit of planning and smart saving, you can avoid the dreaded "out of units" moment and ensure your energy stays uninterrupted. Here’s how.

1. Understand Your Consumption

The first step in saving for your prepaid meter is understanding how much energy you're consuming. Keep track of your usage patterns—how much you use in a day or week, and which appliances consume the most energy. Appliances like air conditioners, refrigerators, and water heaters typically drain more units. The more you understand your usage, the better you can plan your budget.

2. Create a Prepaid Meter Savings Plan

Now that you know your average consumption, set a monthly saving goal. Look at your income and decide how much you can comfortably set aside for prepaid meter top-ups. Treat it like a bill—whether you pay weekly or monthly—putting aside the same amount each time.

3. Buy Units in Bulk

One of the best ways to save on prepaid meters is by purchasing units in bulk when you have extra cash. Electricity prices may vary, and buying in larger quantities can sometimes save you from price hikes. Plus, it’s more convenient than buying small amounts and running out mid-week.

4. Use Energy Wisely

Another important aspect of saving for your prepaid meter is being mindful of how you use energy. Turn off lights and appliances when not in use, use energy-efficient bulbs, and avoid leaving devices plugged in unnecessarily. Little changes can go a long way in extending the life of your units.

5. Keep Extra Funds for Emergency Topping-Up

Sometimes life happens, and you may forget to top up in time. In these cases, it’s always good to have a small emergency fund dedicated to your prepaid meter on your PowerPlug wallet. A little extra saved up can go a long way in times of need, helping you avoid interruptions in your power supply.

6. Monitor Your Meter Regularly

Check your meter’s readings frequently, especially if you notice any unusual consumption patterns. It’s better to catch an issue early than to be left without power unexpectedly. If you see something off, contact your DisCo to get it inspected.

Conclusion:

Saving for your prepaid meter isn’t just about topping up when you run out of units—it’s about planning ahead, monitoring your usage, and making informed decisions. By setting a saving goal, buying in bulk, and using energy efficiently, you can ensure your meter stays powered without the panic of sudden power cuts. Be proactive and your prepaid meter will become one less thing to worry about!
image

New Year, New Energy Goals: Stay Connected with PowerPlug

19 days ago
2 min read

As the clock struck midnight and ushered us into 2025, many of us made resolutions to improve various aspects of our lives—health, career, finances, and relationships. But have you thought about enhancing the convenience of your daily essentials, like managing your electricity needs?

At PowerPlug, we understand how vital uninterrupted power is for achieving your goals, whether it's working from home, studying late into the night, or enjoying quality family time. That’s why we’re committed to making electricity access stress-free and reliable.

Why Choose PowerPlug in 2025?

Here’s how PowerPlug can help you power through the new year:

1. Instant Token Purchase

Gone are the days of long queues or waiting for vendors. With PowerPlug, you can buy your electricity tokens online in seconds—anytime, anywhere.

2. Reliable Service for All Discos

Whether you're with IKEDC, EKEDC, BEDC, or any other disco, we’ve got you covered. Enjoy seamless transactions for both prepaid and postpaid meters.

3. 24/7 Customer Support

Questions or issues? Our dedicated support team is here to assist you every step of the way, ensuring your experience is smooth and stress-free.

Energy-Saving Tips for 2025

Want to make your units last longer this year? Here are a few tips:

  • Unplug Unused Devices: Even in standby mode, devices consume electricity.

  • Switch to Energy-Efficient Bulbs: LED bulbs use less power and last longer.

  • Time Your Usage: Run high-energy appliances during off-peak hours when possible.

Stay Powered, Stay Productive

As you pursue your dreams this year, let PowerPlug handle your electricity needs, so you can focus on what truly matters. Whether you’re working on a big project, bonding with loved ones, or simply relaxing at home, we’ll ensure you stay connected.

💡 Recharge now and start the year on a bright note!
image

Cheers to How Far We’ve Come This Year!

51 days ago
2 min read

As the year draws to a close, it’s time to pause, reflect, and give yourself a well-deserved pat on the back. No matter the challenges you faced, the goals you’ve achieved, or the lessons you’ve learned, one thing is certain: you made it through! And that’s worth celebrating.

Reflecting on the Journey

Each year comes with its own unique set of highs and lows. There were moments of triumph when everything clicked into place and moments of struggle when it felt like the world was working against you. But through it all, you kept going.

Take a moment to think about:

  • The goals you’ve achieved, no matter how big or small.

  • The relationships you’ve nurtured and strengthened.

  • The courage you’ve shown in the face of difficulties.

  • The growth you’ve experienced, both personally and professionally.

The Power of Resilience

This year wasn’t just about reaching the finish line; it was about showing up every day, even when it was tough. Resilience isn’t about never falling—it’s about getting back up, dusting yourself off, and trying again. Every step you’ve taken has brought you closer to becoming the best version of yourself.

Looking Ahead

While it’s important to celebrate how far you’ve come, it’s equally important to look forward with hope and determination. The new year brings fresh opportunities, new challenges, and the chance to continue building the life you want.

Remember:

  • It’s okay to set new goals and dream bigger.

  • It’s okay to take breaks and recharge when needed.

  • It’s okay to ask for help and lean on your support system.

A Toast to You

Let’s raise a glass to every achievement, every lesson, and every small victory along the way. You’ve made progress—and progress, no matter how incremental, is something to be proud of.
image

The Journey of Light: A Day Without Electricity

82 days ago
2 min read

Electricity is something we often take for granted. It’s there when we flip a switch, charge our phones, or cook our meals. But have you ever wondered what life would be like without it? Let’s take a journey into a single day without electricity and reflect on its importance.

Morning Without Power

Imagine waking up on a Monday morning, groggy and ready to brew your first cup of coffee. But there’s no electricity. The coffee machine sits lifeless, and the toaster refuses to work. You’re forced to dig out an old camping stove to heat water for instant coffee, a far cry from your usual latte.

With no electricity, your smartphone battery slowly drains as you check emails and messages. You realize you forgot to charge it overnight, and now you’re left with just 10% battery—a stressful start to the day.

The Midday Struggle

As the sun rises higher, the lack of electricity begins to weigh heavily. Offices are quieter, computers are idle, and productivity grinds to a halt. For those working remotely, the absence of internet access is a nightmare. Deadlines loom, but there’s little you can do without power.

Restaurants close their doors because they can’t refrigerate food or operate their equipment. Traffic lights stop working, causing chaos on the roads. Even something as simple as a cold drink becomes a luxury as fridges stop running.

Evening Without Light

As the sun sets, the world plunges into darkness. Candles and flashlights become the only sources of illumination. Dinner is either cold or hastily prepared on a gas stove. The usual hum of the TV or the glow of a laptop screen is absent, leaving an eerie silence.

Families huddle together, talking and playing games by candlelight. It’s a rare moment of connection in an otherwise digitally dominated world. Yet, the lack of electricity is felt deeply—from the heat of an uncooled room to the discomfort of not knowing when the lights will come back on.

Reflecting on the Power of Electricity

By the end of the day, you’ve come to appreciate how much electricity influences daily life. It powers our homes, fuels our economy, and connects us to the world. A day without it serves as a reminder of how vital it is to modern living.

At PowerPlug, we understand the importance of reliable electricity access. That’s why we’re committed to making prepaid meter recharges and postpaid payment accessible to everyone. Let’s not wait for an outage to value electricity. Take control of your power today and enjoy the convenience and comfort it brings.
image

Power Up Your Festive Season with PowerPlug!

36 days ago
2 min read

The festive season is here, and it's time to celebrate with loved ones, light up your homes, and stay connected to the joy of the holidays. At PowerPlug, we’re here to make sure your celebrations are uninterrupted by power outages or data disconnects. Whether you’re watching your favorite Christmas movies, hosting holiday parties, or making endless calls to family and friends, PowerPlug has you covered.

Why Choose PowerPlug This Festive Season?

  1. Seamless Prepaid Meter Recharges

    • Forget the hassle of running out of electricity at the most inconvenient times. With PowerPlug, you can easily purchase prepaid meter units anytime, anywhere in Nigeria. Recharge from the comfort of your home and keep your lights sparkling all season long.

  2. Accessible Nationwide

    • No matter where you are in Nigeria, PowerPlug ensures you stay powered up. Our platform is designed to work efficiently across all regions, so you can enjoy the convenience of recharging your prepaid meters with just a few clicks.

  3. Instant Delivery

    • We know how important time is, especially during the festive season. That’s why your payment receipt and prepaid token are delivered instantly via SMS, email, and the PowerPlug app. Say goodbye to delays and hello to uninterrupted celebrations.

  4. One-Stop Solution

    • In addition to electricity, PowerPlug lets you recharge airtime, data, and cable TV subscriptions. Everything you need to stay connected this festive season is in one place.

How to Purchase Prepaid Units on PowerPlug

  1. Sign Up or Log In

    • Visit our website or download the PowerPlug app to get started. If you’re new, create an account in just a few simple steps.

  2. Select “Electricity”

    • Choose your Distribution Company (DISCO), input your meter number, and verify your details.

  3. Enter Payment Details

    • Select the amount of prepaid units you want to purchase and make your payment securely.

  4. Receive Your Token Instantly

    • Once payment is confirmed, your token will be sent to you via SMS, email, and the app. Simply input it into your meter to load your units.

Tips for a Stress-Free Holiday Season

  • Recharge in advance to avoid last-minute rushes or network issues during the holidays.

  • Keep extra units on your meter so your celebrations don’t come to an unexpected halt.

  • Use the PowerPlug app to manage all your recharges and purchases in one place.

Let’s Make This Season Bright!

From everyone at PowerPlug, we wish you a festive season filled with light, laughter, and love. Let us take care of your power and connectivity needs while you focus on making memories with those who matter most.
image

Happy International Men’s Day!

64 days ago
1 min read

Today, we join the world in celebrating the incredible contributions, strength, resilience, and compassion of men everywhere. International Men’s Day is not just a day to honour men, but also to reflect on the values of kindness, respect, and responsibility that men bring to our lives and communities.

A Day to Celebrate and Reflect

This special day shines a light on the positive impact men make as fathers, brothers, friends, mentors, and role models. It is a moment to appreciate the effort men put into building stronger families, thriving workplaces, and better societies. Whether through their leadership, support, or quiet acts of love, men play an invaluable role in shaping the world we live in.

Acknowledging Challenges

International Men’s Day is also a time to recognize the unique challenges men face. From societal expectations to mental health struggles, men often shoulder invisible burdens. Let this day be a reminder that it’s okay to seek help, show vulnerability, and embrace self-care. A healthier, happier world starts with empowering men to live authentically and take care of themselves, too.

The Theme for 2024: "Inspire, Support, Uplift"

This year’s theme emphasises the importance of creating a culture where men feel inspired to achieve their goals, supported in their challenges, and uplifted to be the best versions of themselves. It’s a call to action for everyone to nurture environments that encourage boys and men to thrive.

Thank You for Making the World Better

To all the men out there—thank you for your hard work, courage, and love. Your contributions do not go unnoticed, and today, we honour and celebrate YOU.

So, here’s to all the fathers who teach us wisdom, the brothers who protect us, the friends who support us, and the mentors who inspire us. The world is a better place because of you.

Happy International Men’s Day! Let’s continue to inspire, support, and uplift each other.

How are you celebrating the men in your life today? Share your thoughts and stories below! 💙
image

Double Up on Savings with PowerPlug: Cashback on Electricity Purchases & Earn Through Referrals!

71 days ago
2 min read

In today’s world, every bit of extra cash counts, especially when it comes from something we use daily like electricity. Imagine getting a little something back each time you power up your home. With PowerPlug, that’s not just a dream – it’s the real deal!

1. Earn Cash Back on Every Purchase!

Imagine getting a little something back every time you pay your bills. PowerPlug rewards you with cash-back incentives when you make purchases directly through our app.

  • Electricity Purchase: Get ₦20 back on each electricity purchase you make from your PowerPlug wallet.

  • Airtime & Data: Enjoy a 2% cash-back reward every time you top up your airtime or data.

  • Cable Subscription: Earn a 1% cash-back bonus on each cable subscription payment.

With every payment, PowerPlug gives you a reason to smile, letting you save on services you already use daily.

2. Refer and Earn Big!

We're thrilled to reward you for sharing the love! Whether you’re bringing family on board or introducing friends, there’s something for everyone.

  • Family & Friends Referrals: Tell your loved ones about PowerPlug, and for every referral who joins, you’ll receive ₦100.

  • Merchant Referrals: Know a local merchant who could benefit from PowerPlug? For each merchant you refer who joins, you’ll earn ₦500!

With our referral program, you’re not just helping others simplify their utility payments – you’re earning on every introduction.

3. Built-In Wallet for Easy Management

To maximize your cash-back and referral rewards, PowerPlug offers a built-in wallet feature. Not only does it keep your earnings in one place, but it also makes every future purchase faster and more convenient. Plus, when you buy directly from your PowerPlug wallet, you’re always eligible for our cash-back bonuses!

Why Choose PowerPlug?

PowerPlug isn’t just a utility app; it’s a community of smart users who value savings and convenience. By using PowerPlug, you’re gaining access to a seamless experience where every transaction helps you save a little more.

So why wait? Start earning today by downloading the PowerPlug app, paying for your essentials, and sharing the benefits with everyone you know. PowerPlug makes it rewarding to stay connected, every step of the way!
image

Avoid the Rush – Stay Connected with PowerPlug!

71 days ago
1 min read

 It's a regular evening; you've just settled in to relax, and suddenly, you hear the news: "NEPA dey area, dem don dey cut light!"

Instantly, you feel that pang of worry. The last thing you need is for your home to go dark. Then it hits you – you’re on a postpaid meter and forgot to pay the bill this month! You’ve been caught up with so many things lately, and paying your electricity bill just slipped your mind.

Your mind races. "How do I pay it now – and quickly?"

That’s when you remember the PowerPlug Mobile App. You don’t need to look for cash, rush to an office, or even pick up a call. Just open the app, and in a few taps, your bill is paid, and you’re back on track.

PowerPlug mobile app does not only let you pay on the go but also allows you to get push notifications to remind you to make payments. This means you never have to scramble at the last minute or worry about losing power because of a missed payment, you’re always ahead.

Why Choose PowerPlug?

  1. Quick, Seamless Payments: With PowerPlug, you can pay your postpaid bills anytime, anywhere.

  2. Instant Access to Airtime,cable subscription & Data: Besides electricity, PowerPlug has you covered with easy top-ups for airtime and data.

  3. Reminders to Keep You Connected: You get push notifications to remind you to make payments and enjoy peace of mind.

Next time you hear "NEPA dey area," you can stay cool knowing your lights are safe. Download the PowerPlug Mobile App today, and let us help you stay connected – no last-minute rush required!