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Terms & Conditions

Welcome!

These are the terms and conditions under which you use our products (Powerplug User App, Powerplug Merchant, and Powerplug.ng); this, therefore, entails rules and guidelines as well as our Privacy Policy and Registration Terms and Conditions. If you do not agree with these Terms of Use, kindly stop using our products immediately.

PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONSTITUTES A LEGALLY BINDING AGREEMENT BETWEEN YOU AND POWERPLUG.

Description of Service

Our products are to help you buy and sell (Merchant App) electricity as well as pay bills to Electricity Distribution Companies in Nigeria.

Disclaimer

Powerplug and affiliates do not bear any responsibility for careless handling or disclosure, spy, and any of such, which allow another party to have access to your authentication data, especially transactional PIN, and will not be responsible for any loss incurred as a result of such.

Third-party Services and Content

We may post links to events, products, and services of our partners, sponsors, and clients on our products. You acknowledge and agree that we are not responsible for the availability of, or any content located on or through, any third-party site or any services provided by third parties. You further acknowledge that any reliance on representations and warranties provided by any party other than Powerplug will be at your own risk. You expressly agree to hold us harmless for any claims of damage arising from any content, product, or service provided by any third party. Your use of those third-party websites and services is subject to the terms of use and privacy policies posted on each site or service, and we encourage you to review those agreements.

Products Modification

We reserve the right to modify or discontinue all or any portion of our products with or without notice to you. We will not be liable if we choose to exercise this right. You acknowledge and accept that we do not guarantee continuous, uninterrupted, or secure access to our Sites, or that the operation of our Sites will be uninterrupted or error-free. You understand that usage of our Sites may be interfered with or adversely affected by numerous factors or circumstances outside our control.

Your Representations

As a condition of your right to use our products, you represent that you are of legal age to enter into a binding contract and that you are not a person barred from using such products and accessing the Service under the laws of the Federal Republic of Nigeria.

Copyright and Trademark Information

All data, features, information, text, graphics images, photographs, illustrations, logos, messages, and content that is available on the Site, including without limitation Site design, text, graphics, interfaces, and the selection and arrangements thereof, are owned by POWERPLUG, with all rights reserved.
The Powerplug Products’ Content are protected by the intellectual property rights of Powerplug or those owners. All content qualifies for protection under Copyright Law under the laws of the Nigerian Federal Republic, whether registered or unregistered. All trademarks displayed on the Site are the trademarks of their respective owners and constitute neither an endorsement nor a recommendation of such parties. In addition, such trademarks or links to the websites of third parties are not intended to imply, directly or indirectly, that those third parties endorse or have any affiliation with Powerplug.

User Feedback

All communications, feedback, questions, comments, suggestions, proposed features, and the like will be accepted as non-confidential and non-proprietary about you, but we reserve the right to treat any such Feedback as the confidential information of Powerplug. By submitting Feedback to us, you assign to us, free of charge, a perpetual, irrevocable, worldwide license to create derivative works, distribute, reproduce, perform, display, and otherwise use any intellectual property rights or proprietary information and ideas contained within any such Feedback, including without limitation the right to sublicense or assign any of the preceding. We will be entitled to use any Feedback you submit to us, and any ideas, concepts, know-how, or techniques contained in any such Feedback for any purpose whatsoever, including but not limited to developing and marketing products and services using such Feedback without restriction and without notifying or compensating you in any way. Please do not send us any information or materials for which you do not wish to grant us such rights, including, without limitation, any confidential information or any original creative materials such as product ideas, written materials, photographs, original artwork, or computer code. You are responsible for the information and other content contained in any Feedback you submit to us, including, without limitation, their truthfulness and accuracy.

Changes to These Terms

We reserve the right, at any time, to modify, alter, or update these Terms of Use without prior notice. You are encouraged to check this page regularly for changes to the Terms of Use. Modifications will become effective immediately upon being updated on our products without further notice. Your continued use of any of our products after such changes are updated constitutes your acknowledgement and acceptance of such changes, and you may not amend these Terms of Use.

Powerplug Privacy Policy


Owner and Data Controller

PowerPlug Innovations Africa.

Owner contact email: hello@powerplug.ng

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: first name; last name; gender; date of birth; phone number; address; country; state; email address; city; User ID; Cookies; Usage Data; profession; ZIP/Postal code; website; username.


Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.


Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.


Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.


Mode and place of processing the Data

Methods of processing


The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.


Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:


  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;

  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;

  • processing is necessary for compliance with a legal obligation to which the Owner is subject;

  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;

  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.


In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.


Place


The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.


Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.


Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.


If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.


Retention time


Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.


Therefore:


  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.

  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfil such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.


Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.


The purposes of processing


The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the User, Analytics, Interaction with external social networks and platforms, Access to third party accounts, Content commenting, Content performance and features testing (A/B testing), Displaying content from external platforms and Hosting and backend infrastructure.


For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.


Personal Data processed for the following purposes and using the following services:


  • 1.1. Access to third party accounts

    • 1.1.1. Dropbox account access and Google Drive account access


    Personal Data: various types of Data as specified in the privacy policy of the service.


  • 1.2. Analytics

    • 1.2.1. Google Analytics, Alexa Metrics and Analytics collected directly


    Personal Data: Cookies; Usage Data.


  • 1.3. Contacting the User

    • 1.3.1. Contact form


    Personal Data: address; city; country; date of birth; email address; first name; gender; last name; phone number; state; User ID


    1.3.2. Phone contact

    Personal Data: phone number

    1.3.3. Mailing list or newsletter

    Personal Data: address; city; Cookies; country; date of birth; email address; first name; gender; last name; phone number; profession; state; website; ZIP/Postal code


  • 1.4. Content commenting

    • 1.4.1. Facebook Comments


    Personal Data: Cookies; Usage Data.


    1.4.2. Comment system managed directly


    Personal Data: Cookies; email address; first name; last name; Usage Data; username.


  • 1.5. Content performance and features testing (A/B testing)

    • 1.5.1. Google Optimise


    Personal Data: Cookies; Usage Data


  • 1.6. Displaying content from external platforms

    • 1.6.1. Fonts.com Web Fonts and Google Fonts


    Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service


    1.6.2. GitHub button and social widgets


    Personal Data: Usage Data


Further information about the processing of Personal Data


Push notifications


This Application may send push notifications to the User.


Access the address book


This Application may request access to your address book.


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